Our Services
Our services include (but are not limited to) those below. For special requests, like pet odor removal and custom cleaning and restoring, please contact us with more information.
We travel, too!
For a complete list of the cities and counties we serve,
visit our Service Areas page.
Carpet Services
When we clean your carpet using equipment that has the highest rating (Gold) by the Carpet and Rug Institute (CRI) combined with 230 degree soft and electronic ionized water, your carpet will be sanitized and restored as close as possible to the manufacturer’s specifications. The color and pile will restore in the traffic areas, and the carpet will feel soft–like when it was new.
Since 1985, we have been cleaning for health and improving indoor air quality in homes and buildings. We want you to feel comfortable with everything we do for you. That is why every job is pre-inspected, price quoted and qualified with you prior to services performed. All services come with a 100% satisfaction guaranty.
Tile Services
The same system used for carpet cleaning is also used in the cleaning process for natural stone, tile and grout cleaning. Special tools are used on the floors, counter tops and walls, along with special cleaning agents and sealers to give your stone, tile and grout that new look again. Most grout colors can be restored back to the original color if previously sealed. A pre-inspection of your tile or slab and grout prior to your cleaning appointment may be necessary.
Upholstery Services
We have 35 years of experience cleaning all types of upholstered furniture, from silk to leather. General cleans every fabric. Many of our competitors refer us to their customers to clean the difficult upholstery to do those difficult jobs they themselves cannot do.
Area Rugs Services
Many area rugs can be cleaned in your home. Some of the rugs with heavily soiled fringe may need to be cleaned offsite to restore the natural color of the fringe. In those cases, some of your area rugs may not be cleaned in your home and need the special attention that can only be given in our cleaning plant.
Other Services–Odor Control
ODOR CONTROL IS A DIFFICULT BUT ESSENTIAL PART OF CLEANING! General’s 35 years of expertise in hard and soft surface cleaning extends to odor control of the indoor environment and hard and soft surfaces.
Odor Control from Pets:
Pet odor control in carpet and carpet cushion (pad) can be a very inclusive and time consuming process. Often, your pet will mark the same area several times, and the urine will soak through the carpet and cushion to the wood or concrete floor. If this occurs, the carpet, cushion and floor must be treated for 100% urine odor removal. If carpet is treated for pet odor from the surface, only 50% (or less) of the odor may be controlled. If the floor under the carpet is concrete, we have a process of controlling the odor by 80-100%. The success rate depends on how long urine has been there.
We successfully mediate a wide variety of odors:
- Mold and Mildew (May require a licensed specialist)
- Urine, feces, vomit, skunk, pet bed, upholstery and mattress odors.
- General mal-odor of carpet, pet runs, garage and crawl spaces.
- Putrefaction (decomposing flesh and organic matter); Putrefaction is the decomposition of animal proteins, and results in the formation of amines which have a putrid odor. Noxious Sulfide / Mercaptain odors are also produced in this environment.
Most of our odor control services may require a pre inspection.
